Privacy policy

Effective Date: 30-03-2026

1. Introduction

Keshav Craft Inc (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

This policy complies with the Information Technology Act, 2000 and applicable Indian data protection rules.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

2.2 Transaction Information

  • Order details

  • Payment status (processed via Razorpay)

2.3 Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies)

3. How We Use Your Information

Your information is used for:

  • Processing and delivering orders

  • Customer support and communication

  • Sending order updates and confirmations

  • Improving website performance and user experience

  • Marketing communication (only if you opt-in)

4. Payment Security (Razorpay Compliance)

  • All payments are processed securely via Razorpay

  • We do NOT store your card, UPI, or banking details

  • Razorpay follows PCI-DSS security standards

Users are encouraged to review Razorpay’s privacy policy for further details.

5. Sharing of Information

We do NOT sell or rent your personal data.

Your information may be shared only with:

  • Payment gateway (Razorpay)

  • Logistics partners for delivery

  • Government authorities if required by law

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Enhance user experience

You can disable cookies through your browser settings.

7. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. User Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

9. Data Retention

We retain your data only as long as necessary for:

  • Order fulfillment

  • Legal and accounting purposes

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Grievance Officer (As per Indian Law)

Name: Mukesh Jangid
Email: keshavcraftinc.com
Response Time: Within 48 hours

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at keshavcraftinc@gmail.com or contact us at PLOT NO.15 OPP. PAL BALAJI TEMPLE, Balaji nagar, Jodhpur, RJ, 342008, IN