Last Updated: 29-03-2026
At Keshav Craft Inc, we specialize in handcrafted furniture and home décor products. Due to the nature of our products, we maintain a strict return and refund policy.
1. Returns Eligibility
We accept returns only in the case of manufacturing defects.
To be eligible:
The issue must be reported within 48 hours of delivery
The product must be unused and in original condition
Clear photos or videos must be provided for verification
2. Non-Returnable Cases
Returns or refunds will NOT be accepted in the following cases:
Damage caused during transportation or delivery
Damage caused due to customer handling, misuse, or accidents
Minor variations in color, wood texture, polish, or finish (natural characteristics of handcrafted products)
Custom-made or made-to-order products
3. Refund Policy
Refunds are applicable only if replacement is not possible
Approved refunds will be processed within 5–7 business days
The amount will be credited to the original payment method
4. Replacement Policy
In case of verified manufacturing defects, we will provide a replacement
Replacement process may take 7–10 business days
5. Cancellation Policy
Orders can be cancelled within 12 hours of placing the order
Orders cannot be cancelled once they are processed or shipped
6. Shipping Charges
Shipping charges are non-refundable under all circumstances
7. Contact Us
For any queries or support:
Email: keshavcraftinc@gmail.com
Phone: +91 9667606838
By placing an order with Keshav Craft Inc, you agree to this policy.